FAQ

Shipping & Delivery

France
2–3 business days via Colissimo. Tracking number sent by email upon dispatch.

Europe (EU)
3–6 business days. All EU orders are VAT-inclusive — no customs fees apply.

International
8–14 business days depending on destination and local carrier.

Customs & Import Fees — Non-EU Orders Prices are VAT-inclusive for EU customers only. For orders shipped outside the European Union, customs duties, import taxes, or local handling fees may apply upon arrival. These charges are set by your local customs authority and are the sole responsibility of the buyer. Légendaire Paris cannot estimate or control these fees.

Unclaimed or returned packages
If a package is returned due to an incorrect address, failure to collect, or refusal of delivery, return costs are the buyer's responsibility. Re-shipping fees will be invoiced before any new dispatch. If you choose not to have your order re-shipped, a refund will be issued for the item(s) only — original shipping fees are non-refundable. Items held for more than 30 days after the return notification will be considered forfeited.

Returns & Exchanges

Can I return my order?

You have a 14-day return window from delivery.

Items must be unworn, unwashed, and in original condition.

Who pays for return shipping?

Return shipping costs are the customer's responsibility.

What if my item is defective?

Defective items are covered under a 2-year legal warranty.

Contact: contact@legendaire-paris.com

Orders & Processing

Why is my order still processing?

Orders are prepared within 5–7 business days.

During drops, processing may take slightly longer.

Can I change or cancel my order?

Orders are processed quickly. Contact us as soon as possible at contact@legendaire-paris.com.

Payments

What payment methods do you accept?

We accept major payment methods including:

  • Credit / debit cards
  • Apple Pay / Google Pay
  • PayPal

Available options may vary by region.

Need a formal invoice?

Send your request to contact@legendaire-paris.com with your order number and billing details. Invoices are issued within 3 business days.

VAT
Légendaire Paris is a French SAS registered for VAT. All invoices include French VAT at 20% for EU customers. A valid VAT number must be provided for B2B EU exemptions.

Product Information

Where can I find sizing and product details?

All sizing, fit, and material information is available directly on each product page.

We recommend checking the size guide before purchasing.

Blind Box

What is the Blind Box?

Each sweatshirt comes in a sealed box.
The design is revealed only when you open it.
Every piece belongs to the same drop but some are rarer than others.

Can I choose my variant?

No. Each sweatshirt is assigned at random across the total production.
This is what makes each piece collectible.

Distribution & Odds

  • Rarest version: 1 in 37
  • Distinct variants: 1 in 9

Probabilities are calculated across the full production run.

Returns & Exchanges

  • You have a 14-day return window from delivery
  • Items must be unworn and in original condition
  • Opened blind boxes can be returned, but the exact variant cannot be exchanged

For defective items, contact: contact@legendaire-paris.com